Safety management is ultimately about ensuring that front line care is delivered reliably and safely to all patients in a healthcare system.
Effectively managing and improving patient safety depends on a range of activities that are as broad and varied as the work of healthcare itself, and span all the way from the front lines of care to organisational boards, policymakers and regulators.
Key aspects of patient safety management in healthcare organisations involve building effective cultures of safety, engaging effectively with patients, ensuring leaders prioritise safety, continually measuring and monitoring safety, developing effective teams, designing safe facilities and useable technologies, and educating and training staff effectively. All of this takes place within a complex system of patient safety regulation that lays out the core safety requirements and standards that healthcare staff and organisations must meet.
A range of tools, methods, models and evidence for patient safety improvement are widely used in healthcare. These help organisations implement effective and integrated systems of patient safety and ensure that safety can be continually prioritised and improved in all areas of healthcare.