Filter resources by focus area and profession

If you're working in one of the NHS England Patient Safety Collaboratives, we've tagged all of our resources according to the designated focus areas. We've also identified which resources we think are specifically useful to certain professions.

  • BMJ Quality and Safety

    This series of papers from BMJ Quality & Safety analyses and reflects on the implications of the scandal at Mid Staffordshire Foundation Trust and the consequences of the subsequent Public Inquiry in 2013.

  • The Health Foundation, McKinsey Hospital Institute

    This animation illustrates the contribution that networking approaches can make to supporting quality improvement work in healthcare. It tells the story of a team with an idea how to improve the way they work together, and the power of networking approaches in making those improvements.

  • Doncaster and Bassetlaw Hospitals NHS Foundation Trust

    This film tells the powerful and hard-hitting story of a tragic incident, in which a simple human and procedural mistake had catastrophic consequences at Doncaster and Bassetlaw Hospitals NHS Foundation Trust.

  • AHRQ

    This practical guide provides an introduction to the TeamSTEPPS framework for organising team performance in healthcare. 

  • Design Council

    This animated film provides an engaging insight into some of the key design solutions that were created in response to the Design Council’s “A&E Design Challenge”, and shows how these are having dramatic impacts in hospitals.

  • NHS Scotland QI Hub

    This short video introduces the basic concepts and approach of the science of human factors. It provides a helpful introduction to some fundamental concepts in human factors, including: stress, fatigue, cognitive workload, design, equipment, teams, and culture.

  • New Statesman

    This article presents an engaging, insightful and at times moving account of the role and importance of human factors in healthcare, as viewed through the inspiring story of the airline pilot and founder of the Clinical Human Factors Network, Martin Bromiley.

  • NHS Employers

    These resources provide a set of tools for supporting staff to speak up and raise concerns within healthcare organisations. It include a short leaflet giving ten top tips to staff on how to raise concerns effectively, offering advise on confidentiality, clarity and record keeping.

  • National Quality Board

    This report, developed by the chief nursing officer for England in collaboration with the National Quality Board, provides guidance on safe staffing levels. 

  • The Health Foundation

    In this video, Dr Suzette Woodward from the NHS Litigation Authority describes how they are working to help the NHS improve safety, help the whole system learn from claims (rather than just individual trusts) and how they are moving to a model of financially incentivising safe care, rather than punishing poor care.

  • Washington State Hospital Association

    This toolkit provides models and ideas to support healthcare systems, hospitals, and leaders to strengthen the safety culture of their organisation. 

  • Diabetes voice

    Rwanda Diabetes Association (RDA) was created in 1997 with the aim of improving the well being of all people with diabetes in Rwanda, and to join the global effort to advocate better diabetes care and prevention.

  • NHS England

    This guide produced by NHS England aims to provide practical guidance for commissioners, providers and nursing, medical and allied health professional leaders.

  • Royal College of Art

    This website provides a broad-ranging and in depth resource for learning about design principles and methods, particularly focused on designing for and with people.

  • BMJ Quality & Safety, The Health Foundation

    This free report brings together the best articles published in BMJ Quality & Safety in 2013. 

  • MedStar Health

    This 5 minute video uses an engaging and challenging story of one adverse event to illustrate how important it is for organisations to cultivate a just culture and take a systems view to analysing near miss incidents and adverse events. 

  • Care Quality Commission

    This report provides a review of the new approach to acute hospital inspections taken by the Care Quality Commission in England. 

  • Health and social care information centre

    In the UK, Clinical Commissioning Groups (CCGs) and Health and Wellbeing Boards (HWBs) use clinical indicators to measure the quality of health services commissioned by CCGs and, as far as possible, the associated health outcomes. 

  • BBC

    This short BBC video explores the factors that have contributed to the safety performance of Salford Royal NHS Foundation Trust. 

  • NHS Litigation Authority

    This short guide from the NHS Litigation Authority provides clear and simple guidance on how to say sorry to patients, families, and carers if things go wrong.

  • The Royal College of Surgeons of England

    This document presents the final report of a review into the need for a duty of candour in healthcare organisations and to be honest with patients when they have been harmed during their care. 

  • Good Governance Institute

    Board oversight of patient safety is essential, and this guidance document provides a practical overview of what is needed to establish, operate and update an effective board assurance framework.

  • The Health Foundation

    In this narrated slideshow, Professor Mary Dixon-Woods looks at improving the quality and safety of care in hospitals, and suggests that we need to take a three-pronged approach: ensuring we are collecting the right data and interpreting it intelligently, looking at the systems we work in and finally how culture and behaviour impact on quality of care.

  • The Health Foundation

    In this short video, Professor Mary Dixon-Woods tells the story of Ignaz Semmelweiss, a Hungarian physician whose strident efforts in the 1800s to get physicians to comply with hand hygiene eventually saw him hounded out of the hospital where he was working. 

  • Point of Care Foundation

    Engaging with staff is an essential element of patient safety. All staff need to feel listened to, involved in decisions and in control of their work - and this is particularly important for managing and improving patient safety.

  • MHRA

    This material presents a draft patient safety alert that is being prepared by NHS England and the MHRA for issue to NHS organisations in England. 

  • Public World

    This handbook provides detailed guidance on the range of duties of care owed by healthcare workers to patients - particularly with regard to patient safety. It also importantly examines the responsibilities of healthcare organisations in supporting their staff in meeting these duties.

  • The Nuffield Trust

    This report reviews and reflects on the impact that the Mid Staffordshire NHS Foundation Trust Public Inquiry has on acute hospital trusts, one year after the inquiry was published.

  • The Health Foundation

    In this thought paper, Douglas Bilton and Harry Cayton discuss the relationship between regulators and those they regulate – be they people, places or products – and the impact this can have on patient safety.

  • The Health Foundation

    In this thought paper, Professor Aneez Esmail discusses the measurement and monitoring of safety from the perspective of primary care.