Human and organisational factors

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Top ten resources looking at human and organisational factors

Human and organizational factors in healthcare encompass things such as device design, distraction, teamwork and the physical environment. ‘Human error: models and management’ by Professor James Reason outlines the difference between a person and a system view of human error and safety.  ‘Gina’s story’ and ‘The journey to high reliability’ demonstrate examples of tragic incidents where the involvement of human factors is demonstrated. A guide by Patient Safety First ‘Implementing Human Factors in Healthcare’ gives practical experience of applying human factors in healthcare.

  1. Implementing Human Factors in Healthcare ‘taking further steps’ - Clinical Human Factors Group
  2. Getting to grips with human factors - strategic actions for safer care. A learning resource for boards - Clinical Human Factors Group
  3. The Human Factor: Learning from Gina's Story - Doncaster and Bassetlaw Hospitals NHS Foundation Trust
  4. Systems human factors: how far have we come? – The Health Foundation
  5. Tackling human and organisational factors: the human contribution - The Health Foundation
  6. The journey to high reliability - The Joint Commission
  7. Implementing human factors in healthcare: a how to guide - Patient Safety First
  8. Human error: models and management - BMJ
  9. An organisation with a memory - Department of Health
  10. Developing a platform for learning from mistakes, with Dr Sinead Millwood - BMJ Quality & Safety

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