Human Factors in Patient Safety: Review of Topics and Tools

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This detailed review from the World Health Organisation describes ten major human factors topics, and provides an indication of the tools that are available for measurement and training in each of these areas.

The issues covered are: 

  • organisational culture
  • managerial leadership
  • communication
  • teamwork
  • team leadership
  • situation awareness
  • decision making
  • stress
  • fatigue
  • work environment.

Each of these topics encompasses a large range of evidence and material, and provides a valuable resource both as an introduction to each area and as a source of further reading and relevant publications.

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