Safer Staffing: A Guide to Care Contact Time

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Safe staffing levels have been identified as a key element of delivering high quality, safe care. Commissioners and providers need to work together to regularly review staffing levels to ensure that staff are able to provide adequate contact time with patients to ensure safe care.

This document acts as a guide for providers to identify ‘care contact time’ within their organisations. This will support providers in making decisions to secure safe staffing for their patients and service users.

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