This paper by Emma Nunez and Patrick Mitchell examines the role of human factors in tackling the human and organisational factors around patient safety. It includes the key roles of staff and how to develop organisational resilience.
Key thinkers in other industries have argued that by responding to the context, conduct and culture of those being regulated - known as responsive regulation - policies are more likely to succeed.
This report by the NHS Institute for Innovation and Improvement presents and reviews evidence about how quality improvement has been implemented in a range of healthcare contexts.
This report presents the results of a study that reviewed the use of safety cases in six safety-critical industries, as well as the emerging use of safety cases in healthcare.
In this thought paper, Dr Rebecca Lawton and Dr Gerry Armitage look at ways to involve patients in clinical safety and the readiness of patients and health professionals to adopt new roles.
This detailed review from the World Health Organisation describes ten major human factors topics, and provides an indication of the tools that are available for measurement and training in each of these areas.