Video
This moving film recounts the harrowing experiences of the Titcombe family during their son, Joshua’s, tragically short life. The film is based on the testimony of James Titcombe, Joshua’s father and now a National Advisor on Safety for the Care Quality Commission.
Video
This series of videos presents the powerful and tragic story of Lewis Blackman, who died in hospital following routine surgery, as told by his mother, Helen Haskell. The story is structured in five parts to facilitate learning and teaching, and each video comes with a selection of suggested questions to guide discussions or teaching plans.
Other tools and resources
These resources provide a set of tools for supporting staff to speak up and raise concerns within healthcare organisations. It include a short leaflet giving ten top tips to staff on how to raise concerns effectively, offering advise on confidentiality, clarity and record keeping.
Other tools and resources
This short guide from the NHS Litigation Authority provides clear and simple guidance on how to say sorry to patients, families, and carers if things go wrong.
Inquiries and reports
This document presents the final report of a review into the need for a duty of candour in healthcare organisations and to be honest with patients when they have been harmed during their care.
