A short film produced by Health Education England to support healthcare professionals in training and staff at all levels to report and respond to concerns about patient safety.
Produced by the Canadian Patient Safety Institute, this report includes a literature review on effective teamwork and communication in healthcare, a needs assessment of Canadian healthcare organisations, a review of teamwork and communication training programmes, and a consultation with national and international experts in teamwork and communication.
An interview with Dr Kim Holt, Consultant Paediatrician who ‘blew the whistle’ on the Baby P case in Haringey. She also founded Patients First, which is a support group for whistle-blowers.
She discusses her experience and those of other health professionals who have been “whistle-blowers”.
She discusses the need to change the system so that clinical staff feel empowered to speak up.
In this presentation, Prof Mary Dixon-Woods provides a detailed and engaging review of the key issues and future opportunities for measurement. The presentation frames these issues in terms of the challenges which are involved in understanding the safety performance of healthcare organisations.
This article presents an engaging, insightful and at times moving account of the role and importance of human factors in healthcare, as viewed through the inspiring story of the airline pilot and founder of the Clinical Human Factors Network, Martin Bromiley.
These resources provide a set of tools for supporting staff to speak up and raise concerns within healthcare organisations. It include a short leaflet giving ten top tips to staff on how to raise concerns effectively, offering advise on confidentiality, clarity and record keeping.
This blog post offers a set of practical tips for measuring improvement and avoiding the common pitfalls of measurement. The advice is directed at designing and conducting measurement within quality improvement programmes but all of the tips are directly relevant to the measurement of safety improvement.