This paper examines the role of leadership in effectively shifting attitudes and behaviours to make patient engagement a reality and outlines eight key features of successful leadership for patient and family centred care.
This discussion paper examines possible barriers and facilitators to patient engagement drawn from a literature search. It goes on to propose a framework with recommendations to address these barriers and promote patient-provider engagement.
The video introduces a new way to introduce patients to important information about their safety during a hospital stay. The information is presented in an ‘airline style’ briefing aimed at reducing avoidable complications – such as blood clots, pressure ulcers, or falls.
This document presents the final report of a review into the need for a duty of candour in healthcare organisations and to be honest with patients when they have been harmed during their care.