In this thought paper, Douglas Bilton and Harry Cayton discuss the relationship between regulators and those they regulate – be they people, places or products – and the impact this can have on patient safety.
This website provides the full response by the UK government to the Francis Inquiry report and represents a defining moment for patient safety in the English NHS.
Key thinkers in other industries have argued that by responding to the context, conduct and culture of those being regulated - known as responsive regulation - policies are more likely to succeed.
This toolkit from the IHI provides a range of tools and methods for ensuring that boards lead activities to improve quality and safety effectively. It is focused at hospital boards but the lessons are equally relevant for other healthcare organisations.
This document provides guidance on achieving compliance with the essential standards of the Care Quality Commission (CQC) – the organisation that regulates the safety and quality of care in England.