This NPSA best practice guide explains the principles of communicating openly and honestly to patients, families and carers following harm caused by patient safety incidents. It is aimed at all healthcare staff, from boards to front line clinicians.
This video from 1000 Lives Plus presents a discussion of how leadership defines culture in healthcare organisations. Presented by Dr Dave Williams, who is both a clinician and an astronaut, it presents different approaches to leadership.
This guide from Patient Safety First provides practical guidance to leaders who want to use patient stories with their boards - advice which is relevant to all those who aim to use and work with patient stories to improve safety
This guide by 1000 Lives Plus presents an overview of the range of leadership interventions that are available to support and embed patient safety activities across an organisation.
This research scan from the Health Foundation describes studies examining the link between safety culture or climate and patient outcomes. It asks: what evidence is available about the link between safety culture or climate and patient outcomes?
The Manchester Patient Safety Framework (MaPSaF) from the NPSA is a tool to help NHS organisations and healthcare teams assess their progress in developing a safety culture.