This paper examines the role of leadership in effectively shifting attitudes and behaviours to make patient engagement a reality and outlines eight key features of successful leadership for patient and family centred care.
This discussion paper examines possible barriers and facilitators to patient engagement drawn from a literature search. It goes on to propose a framework with recommendations to address these barriers and promote patient-provider engagement.
In this thought paper, Jane O’Hara and Ruthe Isden consider the role of patients and citizens in the identification of risk and the measurement and monitoring of safety within healthcare.
This guide offers detailed and thorough advice on communicating with patients effectively after a harmful patient safety event. While it is targeted at general practitioners, the advice is valuable and relevant to a wide range of healthcare professionals.
In this thought paper, Dr Rebecca Lawton and Dr Gerry Armitage look at ways to involve patients in clinical safety and the readiness of patients and health professionals to adopt new roles.