Produced by the Canadian Patient Safety Institute, this report includes a literature review on effective teamwork and communication in healthcare, a needs assessment of Canadian healthcare organisations, a review of teamwork and communication training programmes, and a consultation with national and international experts in teamwork and communication.
This report looks at past experience with NHS workforce planning and the challenges facing workforce planning in the future, in the light of changing health care needs and the need to deliver the future care models outlines in the NHS five year forward view.
The report focuses on three areas key to providing integrated care: mental health, primary care and community nursing.
This concordat represents an agreement between key NHS organisations, regulators and professional bodies to support and embed human factors approaches to patient safety across the NHS. This is a significant document that lays out the value of human factors to the NHS, details the commitments that are being made by influential NHS organisations, and includes human factors case studies to highlight the importance of this work in patient safety.