Produced by the Canadian Patient Safety Institute, this report includes a literature review on effective teamwork and communication in healthcare, a needs assessment of Canadian healthcare organisations, a review of teamwork and communication training programmes, and a consultation with national and international experts in teamwork and communication.
This website provides a broad range of resources relating to the effective use of emergency manuals to enhance patient safety. Emergency manuals are increasingly being used in a wide range of clinical settings, along with other forms of ‘cognitive aid’ such as checklists.
The term ‘non-technical skills’ came from the European aviation regulator in the 1990s and the concept is now used to underpin training and workplace-based assessment in a number of safety-critical occupations, including healthcare.
Safe and effective delivery of care relies very heavily on team working. In this paper by Nick Sevdalis, he asks why effective team working is so challenging to achieve within hospitals.
In this powerful and engaging film Martin Bromiley, founder of the Clinical Human Factors Group, discusses his experience of losing his wife during a routine and apparently straightforward operation.