Video
This film tells the powerful and hard-hitting story of a tragic incident, in which a simple human and procedural mistake had catastrophic consequences at Doncaster and Bassetlaw Hospitals NHS Foundation Trust.
Other tools and resources
This document provides a comprehensive and in-depth framework that is designed to support both organisations and clinicians in communicating openly with patients when things have not gone to plan. Elements of this guidance are with specific reference to the Australian healthcare and legal systems, but the framework provides helpful and instructive guidance of relevance internationally.
