In this video, Chris Ham, Chief Executive of The King’s Fund, interviews Sir David Dalton, Chief Executive of Salford Royal NHS Foundation Trust about the lessons learnt on the journey to making Salford Royal one of the safest trusts in the NHS.
Safe staffing levels have been identified as a key element of delivering high quality, safe care. Commissioners and providers need to work together to regularly review staffing levels to ensure that staff are able to provide adequate contact time with patients to ensure safe care.
This short video introduces the basic concepts and approach of the science of human factors. It provides a helpful introduction to some fundamental concepts in human factors, including: stress, fatigue, cognitive workload, design, equipment, teams, and culture.
This toolkit provides models and ideas to support healthcare systems, hospitals, and leaders to strengthen the safety culture of their organisation.
This report reviews and reflects on the impact that the Mid Staffordshire NHS Foundation Trust Public Inquiry has on acute hospital trusts, one year after the inquiry was published.
In 2004 the Agency for Healthcare Research and Quality (AHRQ) developed the Hospital Survey on Patient Safety Culture - a staff survey designed to help hospitals assess the culture of safety in their institutions. Since then, hundreds of hospitals across the U.S. and internationally have implemented the survey.