This paper examines the role of leadership in effectively shifting attitudes and behaviours to make patient engagement a reality and outlines eight key features of successful leadership for patient and family centred care.
This discussion paper examines possible barriers and facilitators to patient engagement drawn from a literature search. It goes on to propose a framework with recommendations to address these barriers and promote patient-provider engagement.
This document presents the final report of a review into the need for a duty of candour in healthcare organisations and to be honest with patients when they have been harmed during their care.
This guide from Patient Safety First provides practical guidance to leaders who want to use patient stories with their boards - advice which is relevant to all those who aim to use and work with patient stories to improve safety