This communication tool empowers patients to engage with their safety during surgery by suggesting topics for communication between the patient and the surgical team. It guides patients to disclose key information and to ask important safety questions about their surgery.
The guide focuses on four primary strategies for promoting patient/family engagement in hospital safety and quality of care. Hospitals can use the guide to identify opportunities to engage patients for safer care with real life, practical strategies.
This document provides a comprehensive and in-depth framework that is designed to support both organisations and clinicians in communicating openly with patients when things have not gone to plan. Elements of this guidance are with specific reference to the Australian healthcare and legal systems, but the framework provides helpful and instructive guidance of relevance internationally.
This guide from Patient Safety First provides practical guidance to leaders who want to use patient stories with their boards - advice which is relevant to all those who aim to use and work with patient stories to improve safety