This toolkit from the Royal College of Physicians focuses on handover by looking at the current problems often experienced, and setting out recommendations for improved, standardised handover protocols.
This document, produced jointly by the Royal College of Physicians and Royal College of Nursing, helps identify principles for best practice in ward rounds which can improve patient safety, patient experience, shared learning, collaborative working and efficient use of resources.
The term ‘non-technical skills’ came from the European aviation regulator in the 1990s and the concept is now used to underpin training and workplace-based assessment in a number of safety-critical occupations, including healthcare.
Safe and effective delivery of care relies very heavily on team working. In this paper by Nick Sevdalis, he asks why effective team working is so challenging to achieve within hospitals.